Client Coordinator

HVAC Jobs florida

Under the direction of the Operations Manager, this entry-level administrative/clerical position is responsible for ensuring the smooth and efficient day-to-day operations of the service department.

Duties include:

  • Answer multiple phone lines providing excellent customer service to every client.
  • Screening calls to ensure they are transferred to the correct person.
  • Call to confirm service calls scheduled for the following day.
  • Follow up calls to customers from the following day.
  • Follow up calls to change outs from the following week.
  • Completing service tickets.
  • Assisting other staff and making sure public office space is tidy.
  • Scheduling new calls to service techs.

Qualified applicants must possess:

  • Excellent customer service and administrative/clerical skills;
  • Basic computer skills and operational knowledge of various office machines/equipment;
  • Ability to answer and appropriately route incoming customer/client calls;
  • Ability to demonstrate good common sense and sound judgment;
  • Excellent written and verbal communication skills;
  • Ability to listen, take direction and follow through with assigned tasks;
  • Ability to work effectively with all staffing levels.

Requirements:

  • Must be able to work Monday – Friday from 7:45a to 5p.
  • Must be dependable and able to get to work on time.

Benefits:

  • Vacation
  • Personal Day
  • 401(k)
  • Health Insurance
  • Life Insurance Company Paid

Salary based on qualifications and experience.

Ace Air Conditioning/Ace Electrical is an Equal Opportunity Employer
Drug Free Workplace

M/F/D/V

Apply Online

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